The following questions have been complied to address some of the most frequently asked questions:

Q. You've seen a product on this site but you're vehicle isn't listed

A.  It would be impossible to list everything on the website. However, please call +44 1274 878321, let us know the product(s) you are interested in, tell us the Make, Model, Year and Engine Size of your vehicle and we'll get back to you as quickly as possible.

Q. You'd like to do some modifications to your vehicle but you're not sure what parts you require or where to start

A. Tell us what you've got in mind and we'll do our best to steer you in the right direction. If it happens to be something we are unable to help with, we'll do our best to find you a contact.

Q. You'd like to place an order but you're not sure about our Shopping Cart or Order Form

A. Fill in as much or as little as you wish but please leave your name, email address and/or your daytime phone number and one of our Sales Team will call or email you for full details of your requirements.

Q. You'd like to place an order but prefer to send a cheque or Postal Orders

A. Just post your order and cheque for the correct amount to:-

Low Kost Motor Spares

34 Bradford Road

Cleckheaton

West Yorkshire
ENGLAND

Please make sure you include your Name, Address, Phone Number and email address so that we can contact you quickly if necessary.

Please also write your cheque guarantee card number on the reverse side of your cheque

If you do not have a cheque guarantee number, your order will be despatched as soon as your cheque has cleared through the normal banking procedure.

Q. You'd like to place an order and live outside mainland UK

A. Please contact us via email or telephone: email: enquiry@oceandesertsales.com or telephone: +44 1274 878321 and we will discuss a number of possible methods.

Q. You'd like to buy something but you'd prefer to visit one of our stores

A. Please feel free to drop into any of our stores, batley or cleckheaton. see contact page.

Q. You need your part or product asap

A. We can arrange express delivery , You will need to contact our head office to discuss shipping/delivery arrangements

Q. You need to return a product to us

A. Either phone or email to let us know the reason for the return and whether you would like us to arrange for our Courier to collect or you will be arranging your own return.
Please make sure you enclose full details within the parcel so that we know who the parcel is coming from and why it is being returned.
Goods returned under warranty must be accompanied by a valid proof of purchase and will be dealt with as a matter of priority.
Goods returned for any other reason must also be accompanied by a valid proof of purchase and the reason for return.

We have covered most of the most common questions asked, but if you have a question that is not listed  above please feel free to email or telephone us.